Burntide Official Website › Guarantee
Burntide Money-Back Guarantee: 60 Days on Every Pack
Burntide comes with a 60-day money-back guarantee from the date of purchase, on every pack.
Call +1 (877) 257-0825 with your order ID, then post the jars back. Refunds take 3 to 5 business days to process and 5 to 10 more to reach your card.
Buy through the official route to qualify.
Written from this desk's side of the process, including the parts that are inconvenient.
What the Burntide guarantee covers
The same window on all three packs.
Sixty days, every pack, no sealed-jar requirement stated
The window is sixty days from purchase. It applies equally to the one-jar, three-jar and six-jar packs. There is no smaller window on the cheaper pack, which is worth knowing because it makes the single jar a genuinely low-risk way to test the product.
What it does not do is stretch. Sixty days is sixty days, and on a six-jar pack that deadline arrives with four jars unopened.
Claiming your money back on Burntide
What to do, in what order, and what each step needs.
Four steps, in order, with what each one needs.
Call or email the order desk
+1 (877) 257-0825 or [email protected], with your order ID. Do this inside the sixty days even if the parcel will go out later.
Pack the jars with your details inside
Full name, email address and order ID on a slip inside the parcel. Without them a returned parcel cannot be matched to an order.
Post it, tracked, at your own cost
To 1 Hudson Square, Floor 8, New York, NY 10013. Return postage is paid by you. Use a tracked service and keep the receipt until the refund appears.
Wait for the two clocks
Three to five business days to process after the return is credited, then five to ten days for the card issuer. Both are normal and neither is under this desk's control.
The Burntide guarantee: the awkward parts
Seven details that decide whether a refund goes smoothly.
The parts people find out too late, printed here instead.
| The detail | What it means for you |
|---|---|
| The window runs from purchase, not delivery | A few days of shipping come out of the sixty. Write the purchase date down |
| You pay return postage | On a six-jar pack that can be four jars of weight |
| Untracked returns cannot be chased | If it does not arrive and you cannot prove it was sent, there is nothing to credit |
| Two clocks run after the return | Three to five business days here, then five to ten at the card issuer |
| Digital bonuses cannot be returned | Ask the desk how they treat the guides on your particular order |
| The website desk cannot process it | Refunds go through +1 (877) 257-0825 and [email protected] only |
| Marketplace purchases are outside it | The window on this page applies to orders placed through the official checkout |
Do the calling part early. The one thing that genuinely cannot be fixed is a claim opened after day sixty. Opening it on day fifty-five and posting the parcel on day sixty-two is a normal sequence; noticing on day sixty-five is not recoverable.
The Burntide guarantee against the reported timeline
When buyers report a change, set against when the window closes.
Sixty days is a longer window than most of this category offers, and it is long enough to be useful. Here is how it lines up against what buyers actually report.
| Day | What is happening | Guarantee status |
|---|---|---|
| Day 1 | First gummy. Purchase date is the clock's start | 60 days remaining |
| Day 16 | Earliest review in the published set | 44 days remaining |
| Day 21 to 28 | The wait most buyers report | About 5 weeks remaining |
| Day 30 | One jar runs out | 30 days remaining |
| Day 43 | Latest review in the published set | 17 days remaining |
| Day 50 | Decide now if you have not | 10 days to call |
| Day 60 | Two jars used. Window closes | Closed |
The useful reading of that table: the reported response window sits comfortably inside the guarantee, so this is a product you can genuinely test before the deadline. That is not true of a thirty-day window, and it is the strongest thing on the offer.
What the Burntide guarantee is not
A commercial term, kept separate from any claim about results.
A money-back guarantee is a purchase policy. It is not a medical promise and it is not evidence about the product. Those are different things and a page that blurs them is doing something dishonest with a genuinely good term.
What the guarantee says
If you are not satisfied within sixty days, you can have the purchase price back. That is a commercial commitment and this desk stands behind it.
What it does not say
It says nothing about whether the product works, for you or for anyone. A refund policy is a term of sale, not a clinical result.
Why we separate them
Because “guaranteed to work” would be a claim no supplement may make, and the FTC's guidance is explicit about that (the FTC's health products guidance).
The refund policy carries the full terms, and the contact page has both desks with hours.
How a Burntide refund goes from this side
Three stages, and the two things that delay them.
Refund pages usually describe what the buyer does. Here is the other half, so the waiting makes sense rather than feeling like silence.
The claim is opened
When you call or email inside the sixty days, the order is flagged against your order ID. That timestamp is what protects you if the parcel takes a week to arrive back, which is why the call matters more than the postage date.
The return is received and matched
Your name, email and order ID inside the parcel are what match it to the flagged claim. A parcel with none of those is an anonymous box of jars and cannot be credited until somebody works out whose it was.
Two clocks run
Three to five business days for the credit to be processed on this side, then five to ten days for the card issuer to post it to your statement. The second clock belongs to your bank and nobody here can speed it up.
The commonest avoidable delay is a parcel with no order ID inside it. The second commonest is an untracked return that the buyer believes arrived and the desk has no record of. Both are solved by two minutes at the post office counter, and both are worth the two minutes on a six-jar order.
Refunds cover the purchase price. Return postage is yours and is not reimbursed, on any pack. The refund policy carries the full terms.
Questions about the Burntide window
How long is the Burntide guarantee?
How do I claim a refund?
Who pays return postage?
How long does a refund take?
Can I refund an opened jar?
Does the guarantee cover the bonuses?
Does the window run from purchase or delivery?
The research behind this Burntide page
Every source below was opened and checked. None of them studied Burntide itself; they concern the ingredients, at the amounts the researchers used.
- Federal Trade Commission. Health Products Compliance Guidance. December 2022. https://www.ftc.gov/business-guidance/resources/health-products-compliance-guidance
- Federal Trade Commission. Online Advertising and Marketing. https://www.ftc.gov/business-guidance/advertising-marketing/online-advertising-marketing
- U.S. Food and Drug Administration. Dietary Supplements. https://www.fda.gov/food/dietary-supplements
- U.S. Food and Drug Administration. Questions and Answers on Dietary Supplements. https://www.fda.gov/food/information-consumers-using-dietary-supplements/questions-and-answers-dietary-supplements
Every page, every journal post, the bottle facts and the ingredients go through review by Dr. Alexis David, MD before they ship. We write these pages from the Burntide label, the Supplement Facts panel photographed on the jar, the pack ladder the official sales page prints, and the distributor’s own paperwork. We cite public research for apple cider vinegar and beta-hydroxybutyrate, and we print “not published” wherever the label withholds a figure rather than estimating it. Where the seller’s own price page claims more than it supports, we say so on the page. Corrections are made on the page itself and the review date moves forward. Write to [email protected]. Last reviewed September 2026 by Dr. Alexis David, MD.
Order Burntide with sixty days to change your mind
The same window on every pack. Start with one jar if you want the smallest thing to be wrong about.
$49 to $89 a jar · $1.63 to $2.97 a day
Order Burntide On The Official WebsiteOne gummy a day · 30 per jar · 60-day money-back guarantee · lot BUR-26/BU-4642